Returns & Exchanges
At Nemesis UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn apparel and accessories. If your items don't fit or meet your expectations, simply follow our streamlined process to secure a refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing