Frequently Asked Questions
Everything you need to know about shopping with Nemesis UK
What are your standard shipping times?
We offer standard delivery within 3-5 working days and express next-day delivery for orders placed before 2 PM GMT. International shipping times vary by location, typically taking 7-14 days.
How do I return an item?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Are your products ethically sourced?
At Nemesis UK, we are committed to sustainability. We work exclusively with manufacturers who adhere to strict fair labor practices and utilize eco-friendly materials whenever possible.